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Privacy policy

At Heritage Interiors, we understand that sometimes you may wish to return an item and we deeply respect your decision. To make things simple for you, we have detailed information regarding the return, refund, and exchange of items. 

Simply return the unopened items within 2 days after the date of delivery and please return them with proof of purchase. If the returns criteria are not met fully, we may refuse the return.

After the receipt of the returned order, we will refund the cost of the purchased products within 7 working days via bank transfer. Refund will be done on the same card that was used while purchasing the products online. 
You may also cancel your order if the products are damaged faulty or not as described, in such case, we will refund the delivery cost as well if you paid any.
If you have any questions regarding the order return & refund or have any other questions, please contact us via email at cs@heritageinteriors-eg.com